Privacy Policy

Last Updated: June 2026

At Tanzania Bespoke Expeditions, your privacy is of the utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.tanzaniabespokeexpeditions.com or engage with our services. By using our website or submitting information to us, you agree to the practices described in this policy.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out a contact form or inquiry form on our website
• Book a safari package or request a custom itinerary
• Subscribe to our newsletter or travel updates
• Contact us via email, WhatsApp, or phone
• Engage with us on social media platforms

The types of personal information we may collect include:

• Identity Data: Full name, nationality, passport details (when required for bookings)
• Contact Data: Email address, phone number, WhatsApp number, home address
• Travel Data: Travel dates, number of travelers, preferred destinations, budget range, special requirements (dietary, medical, accessibility)
• Technical Data: IP address, browser type, device information, pages visited (collected automatically via cookies and Google Tag Manager)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide personalized safari proposals
• To process and confirm your safari bookings
• To communicate with you about your itinerary, payment, and pre-travel preparations
• To send you safari inspiration, early-bird offers, and Great Migration updates (only if you have opted in)
• To improve our website, services, and customer experience
• To comply with legal obligations, including Tanzanian tourism regulations and tax requirements

3. How We Protect Your Data

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for all data transmitted through our website
• Restricted access to personal data — limited to authorized team members who require it to provide our services
• Regular security reviews of our systems and procedures
• Secure storage of physical and digital records

While we strive to protect your personal information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to doing everything reasonably possible to keep your data safe.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our website, processing payments, and delivering safari services (e.g., lodges, domestic airlines, ground operators). These partners are contractually obligated to protect your data.
• Legal Compliance: When required by law, regulation, or legal process — including Tanzanian government authorities for tourism and tax purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect anonymous usage data. We use:

• Essential Cookies: Required for the website to function properly (e.g., form submissions)
• Google Analytics: To understand how visitors interact with our website (pages viewed, time spent, geographic location)
• Google Tag Manager: To manage and deploy marketing and analytics tags

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites, including our social media profiles (Instagram, YouTube, Facebook) and partner lodge websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. Typically:

• Inquiry data (without confirmed bookings): 2 years from last contact
• Booking and transaction data: 7 years (as required by Tanzanian tax law)
• Newsletter subscriptions: Until you unsubscribe

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct any inaccurate or incomplete information
• Deletion: Request that we delete your personal data, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly
• Data Portability: Request a transfer of your data to another service provider where technically feasible

To exercise any of these rights, please contact us using the details in Section 10 below.

9. Children's Privacy

Our services are not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal information, please contact us:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or website functionality. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.